DELIVERY AND RETURNS
In Spain: free standard delivery
Elsewhere: Please check the
shipping charges in your cart, customs charges may be added when
the order arrives.
You have 14 days from receipt of your order to return your products. Reimbursement will not be accepted for damaged items or items without tags or packaging. To request a return, please send an email to firstname.lastname@example.org
Return costs are borne by the customer. The refund is made at the latest within 14 days from the date on which MONSIEUR ZU is informed of the customer's decision to withdraw, provided that the return package is received correctly.
You will receive a confirmation email notifying you of the refund or the creation of your credit voucher (valid for 12 months) depending on what you have chosen.